Essential Compliance Metrics for 2025: How to Track and Improve Your Compliance Program

Monitoring the right metrics can mean the difference between a strong, efficient compliance program and one that exposes your organization to unnecessary risk. In 2025, businesses must focus on a few essential compliance metrics to ensure their programs are effective and proactive. Here’s a look at the top metrics every compliance manager should track—and how automation tools like SmartCompliance make it easy.

• Compliance Rate: The compliance rate is the percentage of vendors, contractors, or employees who meet the required compliance standards. A high compliance rate indicates an effective program, while a low rate signals potential risks. Tracking this metric helps businesses understand if their compliance processes are sufficient or if more resources are needed.
• Certificate Expiration Rate: This metric tracks the frequency of expired COIs in your records. A high expiration rate means that many certificates are outdated, which can increase liability and expose the company to fines. Regularly monitoring expiration rates allows compliance teams to take action before these lapses lead to non-compliance.
• Average Resolution Time: Resolution time refers to how quickly compliance issues are addressed and resolved. Faster resolution times indicate a responsive compliance team, while delays may point to bottlenecks in the process. Tracking this metric helps in optimizing workflows and ensuring a smooth compliance program.